Extend Customer Engagement Every Step of the Customer Life-Cycle

Posted by Danny Kalish on Jan 28, 2015 2:26:34 AM

How do you bridge the gap between CRM and successful long-term customer engagement? 

Bridging the gap between existing CRM systems and successful long-term customer engagement requires a paradigm shift in the way companies strategically communicate with their customers.

What is required is a la[...]

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