Idomoo Blog

The Best Practices Businesses Are Using To Beat Content Fatigue

It's no secret content is king. But now that the secret’s out, it seems every and any brand is pushing their own content — and it’s too much for customers to keep up with.

What the Metaverse Means for Enterprises

Imagine a world where sitting on the couch, side-by-side with your best friend in another state doesn’t require a plane ticket. Or buying a new pair of shoes is possible with the swipe of your hand, no credit card (with or without chip) required. Welcome to the metaverse — a virtual world we don’t just interact with, but exist in.

Best Practices for a Video Landing Page (With Examples)

Research shows we now spend almost 7 hours per day browsing the web. Think of the countless web pages you visit during that time. Think of the distractions!

What Enterprises Should Learn From TikTok

TikTok reigns supreme as the most successful social app for Gen Z. It was the most downloaded app of 2021, and over 40% of users are a part of Gen Z. TikTok has cracked the code of how these digital natives prefer to communicate, and more than that, it’s changing the media landscape at large.

Credit Unions Gone Digital: How Video Adds a Personal Touch

For decades, credit unions have offered incredible rates, low fees and face-to-face interactions — an exceptional CX many traditional, major banks are unable to offer. And it’s obvious this customer-first approach works. An impressive 90% of surveyed members believe credit unions are a great place to find both financial advice and guidance.

Hello, Humblebrag: The Social Media Secret Top Brands Know

How do you decide what to post on social media?There are many motivations behind what people choose to share on their social media channels, perhaps none stronger than the desire to “brag.”

How Mortgage Lenders Boost Satisfaction With Dynamic Video

How has the mortgage industry adapted to our increasingly digital world? For one, mortgage companies have upped the ante on their digital transformation efforts across all facets of their businesses. Automation — from collecting payments to customer communications and everything in between — continues to be a top priority for industry leaders who are constantly seeking to deliver that “next best customer experience.”

Dynamic Customer Engagement and How To Think Customer-First

The onset of the pandemic brought about unprecedented change — and with that change came customers with questions that needed to be answered, fast. How will my insurance change? Can I defer payments? Consumers turned to customer service centers for help. It was a chance for businesses to shine — but customer engagement fell flat.