Barclays’ Personalized Onboarding Video was Nominated for a 2016 Drum Marketing Award

Barclays was nominated for a 2016 Drum Marketing Award in the category of “Direct and Promotional Strategy of the Year.” The bank took an outstanding approach to welcoming new clients when they launched an email campaign featuring a short, friendly Personalized Video. The video offered a warmer approach to onboarding and incorporated information specific to each and every client, making for a highly relevant viewing experience.

The campaign brought on an uplift in usage and activation across online banking (14%), text alerts (5%), Pingit (11%) and mobile banking (4%).

Barclays called upon creative agency RAPP to produce the Personalized Video.

About the Drum Marketing Awards

The Drum Marketing Awards honor the best marketers and campaigns in the UK. A panel of senior marketers from the UK’s top companies judge submissions based on their clear and concise results, innovation, effectiveness and creative thinking.


Alexandra Gehringer

Alex is Senior Creative Marketing Writer at Idomoo. Her goal is to give brands and marketers the information they need to achieve peak customer engagement. Through compelling, highly-relevant marketing initiatives built around Idomoo's Personalized Video Technology, she believes every brand can create an emotional, one-to-one connection with their customers.

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